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Reviews

John

Great product, original Japanese Lactis EL027826792JP
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Reviews

Mike

Good effect. I shall order again. Original made-in-japan package as promised EG401137451JP
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Reviews

May

Real Japanese laennec. Thank you! I shall order again. EJ377189782JP
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Reviews

Bob

Great effect! Got my hair back in 3 months. EG401137588JP
more ▶

Reviews

Nike

Lost 3 kilos since started to drink it last month. Great for fitness EG299855913JP
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Reviews

Any

Bought it for my son. Good effect and great service. EG299855961JP
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Reviews

Nya

Original touchi, fast delivery and good price. Thank you. EG401137156JP
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Reviews

Sam

Good medicine. Think it really helps me to fight cancer. EL025661542JP
more ▶

Reviews

John

3 times cheaper than in our country! And great effect for knees EJ365886698JP
more ▶

Reviews

Mike

Great thing to support diet. Lost 4 kilos for 6 weeks. Shall order more EJ365886675JP
more ▶
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Terms & Conditions

Terms & Conditions

General Terns

 

Online shop - site that has a URL on the Internet bio-japan.net

Goods - products presented for sale in the online store.

Seller – JHC Holdings

Client – person or entity who places orderson this website.

Transport company - a third party that provides services for the delivery of goods to customers.

 

 1. General Provisions

1.1. These Terms and Conditions are a public offer in accordance with the laws of Japan.

1.2. When ordering goods online store, Customer agrees to these Terms. The fact of acceptance of an offer is pressing the "Buy" at the last stage of ordering.

1.3. Seller reserves the right to change these Terms and Conditions, in this connection, the client agrees to regularly monitor changes in conditions.

 

2. ORDER

2.1. To place an order you must specify the actual contact details of the Customer's internet store.

2.2. Seller is not responsible for the accuracy of the information provided by the Client ordering.

2.3. Customer orders can be issued in the following ways: accepted by phone, by email or issued by the Customer in the shop.

2.4. After ordering customer is provided with information on the expected date of shipment of goods to customers. The date depends on the availability of the ordered goods to the warehouse of the Seller and the time required for the production of goods.

2.5. If the client orders for the product in excess of available stock from the Seller, the Seller shall inform the Customer by sending e-mails or phone specified by the customer during registration, that will be produced when the missing quantity. The client has the right to agree to accept the goods in the amount of available-from the Seller or cancel this position of the goods from the Order. In the case of non-response to the client within 5 days after the notice, the Seller reserves the right to cancel this item from your order.

2.6. All materials displayed on the Site, are for reference only and can not fully pass on accurate information about the properties and characteristics of the goods, including colors, sizes and shapes. Some products may differ slightly from those shown in the picture. In the event of the Customer questions concerning the properties and characteristics of the goods, before placing orders, customers should contact the Seller.

2.7. No cancellations under any circumstances on prescription medicines are accepted. In case wrong or strongly damaged product received (for liquids and vials only), we shall send substitute for free. Please advice within 5 days from acceptance of parcel.

2.8 Please pay attention that product package may change without prior notification. We guarantee quality / maker / dosage / amount stay same.

 

3. Shipping

3.1. Delivery by transport companies due to the customer.

3.2. Delivery of the order to the shipping company for free.

3.3. Deadlines for receipt of the order depends on the delivery address and the region and the work of a particular service delivery.

3.4 We ship supplements and cosmetics in 3-6 business days, we ship prescription medicines in 8-12 business days excluding weekends and holidays.

3.5 it is customer's obligation to check all import regulations and receive parcel and pay any taxes or dues that are to be paid according to local law.

3.6 If for some reason parcel returns customer is to pay return shipping fee and second shipping fee. If customer fails to pay order is deemed to be voided by customer will and goods are disposed off. If parcel returns due to mistake on JHC side (incorrect address, name etc due to manual input / human factor), we pay return fee and shipping fee. 

3.7 Be default we state goods price not exceeding 30 usd per parcel to secure parcels from thieves during transportation. If you need goods to be fully insured please advise in comments (you will need to pay insurance fee of 3%). If parcel is damaged we can only refund within the amount of declared value. If you need full insurance please instruct us. If you do not instruct us we can not refund in full. Please pay attention big price may result in parcel's check and additional taxation as per regulations of your country.

3.8 Custom clearance provided clause means we shall offer all support you might need to import medicines, including paperwork or certificates (if abailable) / invoices issued. Please inquiry for details.

3.9 Express shipping refers to method used to ship goods, it does not specify time from payment receipt to the moment goods are shipped.

 

 4. Payment for the Goods

4.1. The price of the goods specified in the shop for one.

4.2. The price of the goods in online store may be changed unilaterally by the Seller. The price of goods ordered by the Customer can not be changed.

4.3. Payment shall be made by wire transfer. Prices are inclusive of consumption tax.

4.4. The shipment is carried out at 100% prepayment.

4.5. Seller shall be entitled to provide the Customer Discount for goods and install the program bonuses. Types of discounts, bonuses, terms and conditions specified in the calculation of the online shop and can be changed unilaterally by the Seller.

 

 5. Privacy and Protection of Personal Information

5.1. When registering online store Client provides the following information:

• Customer name and surname

• delivery address

• contact phone number

5.2. Seller uses the information provided by the Client in the following cases:

• to fulfill its obligations to the Customer;

• to analyze Shop;

• to direct the message to the client advertising and informational

5.3. Seller shall not disclose information received from the Client. Not considered a violation of the provision of information by the Seller agents and third parties acting under contract with the seller, to fulfill obligations to the Customer, and only to the extent necessary for the performance of their obligations.

5.4. Not considered a violation of disclosure obligations in accordance with the reasonable and applicable requirements of Russian legislation.

5.5. Seller has the right to use the technology "cookies". "Cookies" do not contain confidential information and is not shared with third parties.

5.6. Seller receives information about the ip-address of the visitor online store. This information is used to identify the visitor.

 

6. Other conditions

6.1. The relations between the Customer and the Seller Japanese law applies.

6.2. In case of questions and complaints received from clients he must contact the seller, using the contact information posted in the shop. All disputes arising sides will try to resolve through negotiation, if not agreement, the dispute shall be referred to the judicial authority in accordance with applicable law.

6.3. Recognition by the court of invalidity of any provision of these Terms shall not entail the invalidity of the remaining provisions.

6.4. All text information and graphics that are in the shop are the property of the Seller and / or its contractors.

6.5 Accepting this terms of use you confirm that you have prescription from licensed doctor or medical institute and you will do no uncontrolled self-medication under any circumstances. All medicines must be used under supervision of doctor only. Should you fail to fulfill these terms we shall bare no responsibility civil or legal under any circumstances. When you place order we deem you are in possession of prescription.

6.6. We shall never prescribe specific course of treatment though we may provide information to pass over to your doctor about general protocol of application.

 

7. Returns and refunds.

7,1 We accept no returns and issue no refunds on prescription medicines. We offer no returns under any conditions for prescription medicines.

7.2 We shall send substitute for free if we ship wrong item or damaged item. Please advice within 5 days from receipt of parcel.

7.3 We shall accept returns on unsealed and unopened supplements if you received wrong / damaged item. Please contact us.

7.4 In case parcel is returned by delivery service please refer to article 3.6.

7.5 In case parcel is damaged please refer to article 3.7. In order to state full value you will need to pay insurance fee. If this fee is not paid, parcel shall not be subject to return or refunds.

7.6 We do not offer returns or refunds due to reasons "I have found a better price" or "I changed my mind". 

8. Claims.

8.1 Are to be done in accordance with paragraph 7 general provisions

8.2 In case wrong item is received please advise within 5 days from the date when you received parcel (according to tracking). 

8.3 If wrong amount (less amount, less than you ordered) is received please measure exact weight. Place original package, box or pack on measures together with all items inside and take a picture. We shall compare with our data and advsie on further actions.

8.4 In case you do not receive the parcel, please contact us within 1 month form the date of shipment (all types of delivery excluding sea mail). Within 4 months for sea surface mail. Claims sent after this time shall not be subject for settlements.

8.5 In case you have claims please contact us first. We can not stop customers from chargeback, but in case it is done without prior contacting our support service and violating our terms of use, such customer may be banned permanently.

 

 

Appendix №1

 

Please, pay attention! Pay particular attention to possible allergic reactions if you are hypersensitive to the drug components. Be sure to consult with a specialist. We can not and shall not be held accountable for any adverse effects and side effects caused by medicines and supplements. On our website we only display effects of medicines, stated by Maker. Should any problem arias you are to contact maker directly. We can provide contact details upon request. All data on our website is for your doctor's consideration only.

Disclaimer: this is general information on medicine from open sources.  This is for your doctor's / physician's consideration and for informational purposes only. We are a pharmacy and we can not prescribe a specific course of treatment.  We can provide general information and advise on common courses / issues. But we can not prescribe, nor can we be held accountable in any way or sort, if the course does not fit customer / diagnosis / specific requirements.

All listed terms and conditions are legaly binding for customer in any jurisdiction.

When you place order on our website or order manually you agree that these provisions are applied atutomaticxally.

News

Shipping to USA, EU, Asia, Oceania and South America in July

Notification from 1st July 2021 - Regarding shipping in Pandemic and Japan Post Stop Act. Dear Customers!   WE CAN SHIP to USA, EU, UAE, Israel, Australia, New Zealand, Canada, Hong-Kong, China, Korea, Vietnam, Mexico, Brazil and all other countries!   Japan Post imposed restrictions on shipping to most of other coutnries. Situation changes eevry day, you can find latest news here - https://www.post.japanpost.jp/int/information/index_en.html Please use search on page to find your country.   IF JAPAN POST DOES NOT SHIP OR SHIPS BY SURFACE MAIL ONLY WE CAN SHIP BY COURIER.   For shiping by Japan Post check this link with full list of countries https://www.post.japanpost.jp/int/information/overview_en.html For shipping by Сourier check table below or contact us as situation changes every day.   SEE TABLE WITH MOST POPULAR DESTINATIONS BELOW. SEE COMMENTS BELOW TABLE IF YOU CAN NOT FIND YOUR COUNTRY -- CONTACT US! WE CAN SHIP TO YOUR COUNTRY. Shipping type Economy Mail ** Express Service Methods: * SURFACE AIRMAIL Courier05 *** EMS  Argentina NO YES YES YES Armenia YES  YES YES NO Australia YES  YES YES NO Austria YES  YES YES YES Azerbaijan YES  YES YES NO Belarus YES  YES YES NO Belgium YES  YES YES YES Brazil YES NO YES NO Bulgaria YES  YES YES YES Canada YES  YES YES NO Chile NO YES YES YES China YES  YES YES YES Colombia NO YES YES YES Congo YES NO YES NO Costa Rica YES NO YES NO Croatia YES  YES YES YES Cyprus NO YES YES YES Czech YES  YES YES YES Denmark YES  YES YES YES Ecuador NO NO YES NO Egypt YES YES YES NO Estonia YES  YES YES YES Finland YES  YES YES YES France YES  YES YES YES Georgia YES NO YES NO Germany YES  YES YES YES Great Britain YES  YES YES YES Greece YES  NO YES NO Hungary YES  YES YES YES India YES  NO YES NO Indonesia YES  YES YES YES Iran / Iraq NO YES  NO YES Ireland YES YES YES YES Israel YES YES YES YES Italy YES  YES YES YES Kazakhstan YES  NO NO NO Kenya NO YES YES YES Laos YES NO YES NO Latvia YES  YES YES YES Liechtenstein YES  YES YES YES Lithuania YES  YES YES YES Luxemurbg YES  YES YES YES Malaysia YES  NO YES NO Mexico YES  YES YES YES Moldova YES NO YES NO Mongolia NO NO YES NO New Zealand YES  YES YES YES Norway YES  YES YES YES Pakistan NO YES YES YES Panama NO NO YES NO Peru YES NO YES NO Poland YES  YES YES YES Portugal YES  YES YES YES Romania YES  NO YES NO Russia YES NO NO (ASK US) NO Saudi Arabia YES NO YES NO Serbia YES  YES YES NO Slovakia YES  YES YES NO Spain YES  YES YES YES Sri Lanka YES  YES YES YES Sweden YES  YES YES YES Switzerland YES  YES YES YES Tajikistan YES NO YES NO Turkey YES  YES YES YES UAE (Dubai) YES  YES YES YES Ukraine YES YES NO YES USA YES  YES* YES NO Uzbekistan YES NO YES NO Vietnam YES  YES YES YES           * We select appropriate available method. If you need specific method contact us. ** Economy mail is shipped by Air if airmail is available, if not we ship by Surface mail. There are restrictions applied by Japan Post. *** Courier-05, shipping for parcels with tablets up to 5 boxes (most cases), vials 10-20 pcs drops up to 0,5 kg in weight. Can ship to specific regions/cities, please check before order. IF YOU DO NOT SEE COUNTRY ON LIST, CONTACT US!   USA: - EXPRESS SERVICE. We ship by express, Delivery takes 8-12 days.  - AIRMAIL MAIL. If you prefer economy mail, we ship by standard airmail, takes 2-4 weeks, no tracking, only local number in Japan, Rate starts at 29 usd, free shipping for orders above 400 usd and 2 kg. If you can wait use this method.   EU - EUROPE We ship as usual to all countries besides Greece, Romania, Moldova and Russia.  For Romania, Greece and Moldova: We ship using express service to all other countries in EU at the moment. Or by surface mail.   ASIA - SINGAPORE, HONG KOG, KOREA, TAIWAN, THAILAND, VIETNAM, MALAYSIA, PHILIPPINES. We ship as usual (with possible delays) to these countries   SHIPPING TO CHINA. We ship as usual by EMS or Airmail.    SHIPPING TO UAE and ISRAEL. We ship as usual by EMS or Airmail.    SHIPPING TO INDIA. - WE CAN SHIP BY COURIER. We can ship by express method almost everything. Delivery takes 8-14 days. USE EXPRESS METHOD. - WE SHIP BY SURFACE MAIL. This takes 6-8 weeks or more, we offer tracking, Rate starts at 19 usd, free shipping for orders above 400 usd. If you can wait use this method. We can only ship vials and glass using surface mail.   OCEANIA - AUSTRALIA. NEW ZEALAND To Australia: - EXPRESS SERVICE. We ship by express, Delivery takes 8-12 days.  - AIRMAIL MAIL. If you prefer economy mail, we ship by surface mail, takes 2-4 weeks, no tracking, only local number in Japan, Rate starts at 29 usd, free shipping for orders above 400 usd and 2 kg. If you can wait use this method. TO NEW ZEALAND - WE SHIP AS USUAL    BRAZIL - WE CAN SHIP BY COURIER. We can ship by express method almost everything. Delivery takes 8-14 days. USE EXPRESS METHOD. - WE SHIP BY SURFACE MAIL. This takes 10-15 weeks or more, we offer tracking, Rate starts at 19 usd, free shipping for orders above 400 usd. If you can wait use this method. We can only ship vials and glass using surface mail.   CANADA - EXPRESS SERVICE. We ship by express, Delivery takes 8-12 days.  - AIRMAIL MAIL. If you prefer economy mail, we ship by surface mail, takes 2-4 weeks, no tracking, only local number in Japan, Rate starts at 29 usd, free shipping for orders above 400 usd and 2 kg. If you can wait use this method.   UKRAINE, KAZAKHSTAN. RUSSIA. - WE CAN SHIP TO UKRANE and BELARUS as usual by  AIRMAIL WITH POSSIBLE DELAYS. EMS and courier is available for Ukraine.  - Only surface mail is allowed for Russia  and Kazakhstan due to strict customs control for all other methods. We can ship by Fedex at your responsibility.
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Reviews

John

Great product, original Japanese Lactis EL027826792JP
more ▶

Reviews

Mike

Good effect. I shall order again. Original made-in-japan package as promised EG401137451JP
more ▶

Reviews

May

Real Japanese laennec. Thank you! I shall order again. EJ377189782JP
more ▶

Reviews

Bob

Great effect! Got my hair back in 3 months. EG401137588JP
more ▶

Reviews

Nike

Lost 3 kilos since started to drink it last month. Great for fitness EG299855913JP
more ▶

Reviews

Any

Bought it for my son. Good effect and great service. EG299855961JP
more ▶

Reviews

Nya

Original touchi, fast delivery and good price. Thank you. EG401137156JP
more ▶

Reviews

Sam

Good medicine. Think it really helps me to fight cancer. EL025661542JP
more ▶

Reviews

John

3 times cheaper than in our country! And great effect for knees EJ365886698JP
more ▶

Reviews

Mike

Great thing to support diet. Lost 4 kilos for 6 weeks. Shall order more EJ365886675JP
more ▶