15/04/2026
WE DO NOT WORK from MAY 1st (FRIDAY) to MAY 6th (WEDNESDAY)
WE RESUME NORMAL WORK ON MAY 7th (THURSDAY)
WEBSITE WILL BE DOWN FOR MAINTENANCE FROM MAY 1nd to MAY 5th, Japanese Time.
NO EMAIL OF ANY IMPORTANCE WILL BE REPLIED DURING THIS PREIOD. SORRY.
Please pay attention there will be local official holidays in Japan.
Japan Post and Delivery Couriers will not work during this period so delays in shipping of orders placed before this time are possible. Please make sure you can wait if you pay orders on or after April 16th. If we do not manage to ship your previously placed order till May 1st, we shall ship shortly after May 7th. Please pay attention.
Website shall stop accepting orders from May 1st and resume accepting orders on May 5th.
Suppliers do not work as well, so we stop accepting all orders for this period. We can not pay, we can not order. Prices may change!
Product’s availability, packages etc may change in May.
We shall send payment details for all orders on May 7th, our first business day! PLEASE WAIT.
Also please pay attention that delays in customer service team work are possible. We shall not reply on APR 29th, we shall not reply on May 2nd till May 7th morning. We shall reply to all emails on May 7th.
Sorry for the inconveniences and thank you for understanding.
Please pay attention!!!
We do not know for sure, but if situation with Middle East war lasts long, there is a probability that many flights worldwide may be cancelled. Japan Post shall cancel shipping without warning, as it does now (parcels shipped by Japan Post return from Armenia, Cyprus and other countries, though Japan Post officially continues to accept shipments there) In this case we shall do our best to re-ship by Fedex or other alternative courier, but you may need to have documents for import like diagnosis paper or prescription in case with medicines.
Sincerely yours
JHC
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