Contact Us

Please pay attention that due to local holidays in Japan (End of Year holidays – Dec 28th to Jan 4th) we shall operate as follows:   ORDER ACCEPTANCE   We stop accepting orders during holidays from Dec 28th to Jan 4th. No suppliers will operate this week so changes in shipping time / price / product availability are possible. Please understand the situation. Please pay attention: orders paid after Dec 17th may be shipped after Jan 8th because Japan Post and courier services will not operate during Holidays. If you pay before we are 99% likely to ship before holidays. If you pay after make sure you can wait as delays are possible due to end of year holidays. Some suppliers stop working earlier, please pay attention.   SUPPORT TEAM and PAYMENT CONFIRMATIONS   Will not work on Dec 30, Dec 31st , Jan 1st   No email of any urgency will be replied. Thank you for understanding. We shall resume support work on Jan 2nd, but we may need time to reply. We shall continue to work as usual starting Jan 5th. Pay attention that payments may be affected by your local holidays in your country / country of payment systems (during Christmas holidays and New Year holidays).   SHIPIPNG - DELAYS till January 8th.   We stop shipping all orders from Dec 30th to Jan 8th. Japan Post and courtier services will not work during this period so there are possible delays for some orders paid after Dec 17th We shall resume work from Friday 5th but Japan Post and courier servies will be unavailable, there will be a weekend of January 6th and 7th, and January 8th is an official Holiday in Japan, so they will not work.