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Delays in shipping.
25/01/2023
Due to heavy snowfall there are delays in arrival of ordered items.
Shipping estimate for all current orders is extended to about 2-3 weeks due to weather conditions.
We ar
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News / Blog - News
Delays in shipping.
25/01/2023
Due to heavy snowfall there are delays in arrival of ordered items.
Shipping estimate for all current orders is extended to about 2-3 weeks due to weather conditions.
We are sorry and we hope you understand these delays are beyond our control
See official confirmations below:
New Year Holidays 2022/2023
12/12/2022
Please pay attention that due to local holidays in Japan (End of Year holidays – Dec 24th to Jan 5th) we shall operate as follows:
ORDER ACCEPTANCE
We stop accepting orders during holidays from Dec 24th to Jan
Delivery in December
02/12/2022
Dear Customers!
REGARDING DELIVERY, we can ship to almost any country as per 01.12.2022.
Delivery in November
01/11/2022
Dear Customers!
REGARDING DELIVERY, we can ship to almost any country as per 01.11.2022.
Delivery in October
03/10/2022
Dear Customers!
REGARDING DELIVERY, we can ship to almost any country as per 01.09.2022.
Holiday Notification
22/09/2022
Please pay attention that there will be an Official holiday in Japan - 23rd of September. Autumnal Equinox Day.
https://en.wikipedia.org/wiki/Autumnal_Equinox_Day
We shall not work on 23rd - 25th of September.
We shall resume
Delivery in September
01/09/2022
Dear Customers!
REGARDING DELIVERY, we can ship to almost any country as per 01.09.2022.
ATTENTION! Website Maintenance 8/11 - 8/12
08/08/2022
Website Maintenance will take place during August 11th - 12th,
Acceptance of ALL ORDERS will be suspended for TWO DAYS.
We stop accepting orders for 48 hours from AUGUST 10th 17-00 (JST) to AUGUST 12th 17-00 (JST)
Please kindly place orders on12th of August. after 17-00 JST
Delivery in July and Unknown Deposits
01/08/2022
Dear Customers!
IF YOU PAID BY WISE COM before MAY 3rd AND STILL DID NOT RECEIVE PAYMENT CONFIRMATION FROM US -
Please contact us by email and advise
Delivery in July and Unknown Deposits
01/07/2022
Dear Customers!
IF YOU PAID BY WISE COM before MAY 3rd AND STILL DID NOT RECEIVE PAYMENT CONFIRMATION FROM US -
Please contact us by email and advise
Unknown Deposits
01/06/2022
Dear Customers!
IF YOU PAID BY WISE COM before MAY 3rd
AND STILL DID NOT RECEIVE PAYMENT CONFIRMATION FROM US -
Unknown Deposits
03/05/2022
Dear Customers!
IF YOU PAID BY WISE COM before MAY 3rd
AND STILL DID NOT RECEIVE PAYMENT CONFIRMATION FROM US -
May Holidays 2022 - Pay Attention!
14/04/2022
Please pay attention there will be local holidays in Japan from April 29th to May 5th.
Japan Post and Delivery Couriers will not work during this period so delays in shipping of orders placed before this time
Shipping to USA, EU, Asia, Oceania and South America in April
01/04/2022
Notification from 1st April 2022 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Warehouse Moving.
16/03/2022
Our warehouse is moving, so please kindly wait and order on March 17th in the evening.
Thank you for understanding.
Shipping to USA, EU, Asia, Oceania and South America in March
02/03/2022
Notification from 1st March 2022 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Quasi-Emergency in Tokyo
20/01/2022
Due to Omircon spread in Tokyo and unprecedented number of infections we follow Tokyo Government requirements and take all required measures to dicrease virus spread.
Please pay attention shipping time may increase in some cases.
Please pay attention that the delivery estimates we offer can vary due to rapidly changing situation. We do our best to ship ASAP but reduced
Shipping to USA, EU, Asia, Oceania and South America in January
11/01/2022
Notification from 1st January 2022 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
New Year Holidays 2021/2022
06/12/2021
Please pay attention that due to local holidays in Japan (End of Year holidays – Dec 25th to Jan 5th) we shall operate as follows:
ORDER ACCEPTANCE
We stop accepting orders during holidays from Dec 24th to Jan 5th.
Shipping to USA, EU, Asia, Oceania and South America in November
01/11/2021
Notification from 1st November 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in October
01/10/2021
Notification from 1st October 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in Septembe
01/09/2021
Notification from 1st September 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
ATTENTION! August Holidays.
08/08/2021
Starting from 10th August to 13th of August there will be local Obon holidays in Japan.
Shipping to USA, EU, Asia, Oceania and South America in August
01/08/2021
Notification from 1st August 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in July
30/06/2021
Notification from 1st July 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in June
31/05/2021
Notification from 1st June 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in May
04/05/2021
Notification from 1st May 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in April
01/04/2021
Notification from 1st April 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in March
28/02/2021
Notification from 1st March 2021 - Regarding shipping in Pandemic and Japan Post Stop Act.
Dear Customers!
Shipping to USA, EU, Asia, Oceania and South America in February
03/02/2021
Dear Customers!
We ship to USA (all cities), to EU (including Greece a
Shipping to USA, EU, Asia, Oceania and South America in January
12/01/2021
Dear Customers!
We ship to USA (all cities), to EU (including Greece a
Shipping to USA, EU, Asia, Oceania and South America in December
02/12/2020
Dear Customers!
We ship to USA, to EU, to almost all countries by Japa
Shipping to USA, EU, Asia, Oceania and South America in November
02/11/2020
Dear Customers!
We ship to USA, to EU, to almost all countries by Japa
Shipping to USA, EU, Asia, Oceania and South America in October
01/10/2020
Dear Customers!
We ship to USA, to EU, to almost all countries by Japan Post OR Expr
Shipping to USA, EU, Asia, Oceania and South America in August
01/09/2020
Dear Customers!
Japan Post imposed restrictions on shipping to USA, EU and most of other coutnries. Situation changes eevry day.
Shipping to USA, EU, Asia, Oceania and South America in August
04/08/2020
Dear Customers!
Japan Post imposed restrictions on shipping to USA, EU and most of other coutnries. Situation changes eevry day, youc an find latest news here -
Shipping to USA, EU, Asia, Oceania and South America in JULY
01/07/2020
Dear Customers!
Japan Post imposed restrictions on shipping to USA, EU and most of other coutnries. Situation changes eevry day, youc an find latest news here -
Shipping to USA, EU, Asia, Oceania and South America.
01/06/2020
Dear Customers!
Japan Post imposed restrictions on shipping to USA, EU and most of other coutnries. Situation changes eevry day, youc an find latest news here -
Shipping to USA and EU etc.
01/05/2020
Dear Customers!
Japan Post imposed mass restrictions on shipping to USA and EU.
Please check this link for deta
Resumed shipping for some categories and countries.
15/04/2020
15 April 2020 - RESUMED SHIPPING FOR SOME CATEGORIES OF PRODUCTS.
Dear customers, we offer the following shipping option depending on your location and product you purchase:
Shipping to CANADA, UK, GERMANY, FRANCE, N
Restrictions on Shipping
09/04/2020
Notification from 10th April 2020 - CHANGES IN SHIPPING DUE TO COVID-19 IMPACT -
Dear Customers,
Japan Post issued mass restrictions on shipping to more than 150 countries. You can find details here:
Restrictions on Shipping to different countries
13/03/2020
Please be advised that Japan Post stopped to accept parcels to the following countries due to Coronavirus:
https://www.post.japanpost.jp/int/information/2020/0401_02_en.html
We still accept orders as usual to USA, Canada, UK, Germany, France.
To countries enliste
Our Customers in February
02/03/2020
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in January
31/01/2020
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in December
10/01/2020
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
New Year holidays and Shipping Delays.
19/12/2019
Dear Clients!
Due to the New Year holidays in Japan, our store partially stops operation starting from December 28th to January 8th.
Customer Support: managers in charge will answer your inquiries 1-3 times a day. Please kindly wait for an answer. If you have any questions, if you can’t place an order, or if product is out of stock, or you
Our Customers in November
02/12/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in October
01/11/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in September
01/10/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in August
02/09/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in July
01/08/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in June
01/07/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in May
01/06/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in April
29/04/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
ATTENTION! May Holidays.
22/04/2019
Starting from 27th April to 6th of May there will be long holidays in Japan. Usual May holidays are prolonged to 10 full days due to new Emperor ascending to throne and start of new Reiwa Era in Japan.
During this period all supplements, as well as such popular products as Gammalon, Laennec, Melsmon and Curacen shall be shipped out in 3-6
Our Customers in March
31/03/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in February
01/03/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in January
01/02/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in December
09/01/2019
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in November
01/12/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in October
31/10/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in September
30/09/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in August
01/08/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in June
01/07/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in May
01/06/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in April
01/05/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our Customers in March
04/04/2018
You can check full report in our Guarantee section. Click here.
If you can not see all table from phone or tablet, please turn it to right or left, table shall rotate.
Our new store is opened
17/01/2013
Our new web stor is opened..
On-line shops for NIS users and English-speaking users at:
bio.trade-jp.net
en.trade-jp.net
shall continue thier work for 6 more months..
News
Delays in shipping.
25/01/2023
Due to heavy snowfall there are delays in arrival of ordered items.
Shipping estimate for all current orders is extended to about 2-3 weeks due to weather conditions.
We are sorry and we hope you understand these delays are beyond our control
See official confirmations below:
https://www.japantimes.co.jp/news/2023/01/24/national/japan-snowfall-cold-weather/ - in ENGLISH
https://www.japantimes.co.jp/news/2023/01/25/national/heavy-snow-continues/ - in ENGLISH
in Japanese:
https://news.yahoo.co.jp/pickup/6451720
https://news.yahoo.co.jp/pickup/6451723
https://news.yahoo.co.jp/pickup/6451718