ATTENTION! August OBON Holidays in Japan (11th – 13th).
Starting from 11th August to 15th of August there will be local Obon holidays in Japan.
Our work schedule is as follows:
1. ACCEPTING ORDERS: We accept orders from website as usual, but please be aware of delays. Standard processing time is extended by 3-5 days.
2. SUPPORT, PAYMENT INVOICES, ACCOUNTING: We shall not operate during August 11th – August 13th Japanese time. OUR SUPPORT WILL NOT WORK on FRIDAY 11th and during the weekend (12th and 13th of August). Please pay attention!! We shall reply and send invoice after the Three-Day’s holiday on Monday. No emails of any urgency shall be answered, please pay attention.
3. SHIPPING and DELIVERY: We shall ship orders till August 10th. We shall resume shipping starting from August 16th when the local Post Office and courier resume work. Pay attention that orders paid after August 1st may be shipped after August 15th. If you are in a hurry - please ask before you pay.
For orders paid during Obon holidays, delivery may be delayed as well.
Sorry for the inconveniences caused and thank you for understanding. Our suppliers and shipping companies do not operate during this period, so we can not accelerate shipping.
Please kindly check in advance.
Sincerely yours
JHC