Shipping to USA and EU etc.
Dear Customers!
Japan Post imposed mass restrictions on shipping to USA and EU.
Please check this link for details on each country. https://www.post.japanpost.jp/int/information/2020/0423_01_en.html
SHIPIPNG TO U.S.A.:
- WE STILL CAN SHIP TABLETS/CAPSULES. We can ship by express method for tablets and flat supplements in total weight not exceeding 0,5 kg. We ship in 7-12 business days. Delivery takes 6-10 days. USE EXPRESS METHOD.
- WE SHIP BY SURFACE MAIL. This takes 4-6 weeks or more, we offer tracking, Rate starts at 19 usd, free shipping for orders above 400 usd. If you can wait use this method. We can only ship vials and glass using surface mail.
- some parcels were shipped to USA but are stuck in Japan. Japan Post officially admitted that they will take too long to ship. We are returning parcels. We shall ship by another method and advice tracking after Golden Week. You do not need to pay second shipping fee.
https://www.post.japanpost.jp/int/information/2020/0423_03_en.html
SHIPPING TO EU.
Airmail service works only to UK and Germany. Japan Post accept orders to France and Netherlands, but may take very long time to ship.
We ship using express service to all other countries in EU at the moment. We can ship by express method for tablets and flat supplements in total weight not exceeding 0,5 kg. We ship in 7-12 business days. Delivery takes 6-10 days. USE EXPRESS METHOD.
We can ship using surface mail. This takes 4-6 weeks or more, we offer tracking, Rate starts at 19 usd, free shipping for orders above 400 usd. If you can wait use this method. We can only ship vials and glass using surface mail.
- some parcels were shipped to EU in April but are stuck in Japan. Japan Post officially admitted that they will return parcel. We shall reship by another method and advice tracking after Golden Week. You do not need to pay second shipping fee.
SHIPPING TO SINGAPORE, HONG KOG, KOREA.
We ship as usual but there will be delays. Please select surface mail, we shall ship by Airmail. Make sure you can wait.
SHIPPING TO CHINA.
We can ship to China some categories of goods (tablets/supplements/capsules) at the moment, please contact us on details.